Level 3 NVQ - Management
  Awarding body
ILM

Course description
The NVQ in Management at Level 3 is aimed at first line managers. If you are an experienced manager with previous management training, you can gain accreditation for your current skills and experience via our highly regarded professional discussion route.

Who will benefit from this course?
Working with one of our experienced assessors in your workplace, you describe how what you do matches up to nationally recognised standards of good practice. You then back up your verbal reports with evidence produced from your day-to-day work; reports, memos, e-mail trails, etc. Your assessor will highlight your strengths and indicate areas where you could usefully develop or update your practice. You will find this is a much quicker, yet satisfying, approach to achieving an NVQ than the usual ‘portfolio’ approach.

Duration of the course
Flexible

Outline
The standards are divided into work roles, called ‘units’. Each unit contains descriptions of good performance in the workplace.
Your performance will be assessed in terms of your knowledge, behaviours and the outcomes you achieve.
The complete NVQ involves the completion of 4 mandatory units:
Manage your own resources and professional development
Provide leadership in your area of responsibility
Allocate and monitor the progress and quality of work in the area of your responsibility
Ensure health and safety requirements are met in your area of responsibility

Three units must also be chosen from the following:
Promote equality of opportunity and diversity in your area of responsibility
Encourage innovation in your area of responsibility
Plan change
Implement change
Develop productive working relationships with colleagues
Recruit, select and keep colleagues
Provide learning opportunities for colleagues
Manage a budget
Manage a project
Monitor and solve customer service problems
Work with others to improve customer service

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